We are committed to resolving all customer queries in a timely and professional manner. To ensure this, we kindly remind all customers that we operate a zero-tolerance policy towards violence, aggression, or abusive behaviour in any form of communication.

Our employees have the right to work in an environment free from threats, intimidation, or harassment. While we trust that all customers will engage respectfully, please be aware that any abusive behaviour may result in services being suspended or support being withdrawn, which may cause further delays in resolving your query.

Thank you for your understanding and cooperation.